Shipping policy
Shipping & Returns Policy
Shipping Policy
At Scorch, we are committed to getting your order to you as quickly and safely as possible.
- Processing Time: Orders are processed within 0-1 business days after purchase.
- Shipping Time: Delivery typically takes 3–7 business days depending on your location.
- Tracking: Once your order has shipped, you will receive a tracking number via email.
- Delays: Please note that shipping times may vary due to carrier delays, weather, or high demand.
Returns & Exchanges Policy
We want you to be satisfied with your purchase.
- Return Window: Items must be returned within 7 days of receiving your order.
- Condition: Items must be unworn, unwashed, and in original condition with tags attached.
- After 7 Days: After 7 days from delivery, items are no longer eligible for return or exchange.
- Non-Returnable Items: Final sale items, discounted items, and worn or damaged products cannot be returned.
How to Start a Return
To initiate a return, please contact us with:
- Your order number
- Reason for return
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, contact us within 48 hours of delivery and we will make it right.
Contact
For any questions, reach out to us at:
[worldreachsupply@gmail.com]